The second-hand marketplace Shoppers Voice Frustration Over Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
